Updated: April 2025

This Privacy and Cookie Policy outlines Shibari Lounge's practices regarding how we collect, store, and use information gathered from visitors to our website, clients, event attendees, and shop customers. We are committed to transparency, privacy, and upholding your rights in accordance with UK data protection law.

About Us Shibari Lounge is a trading name operated by a VAT-registered limited company in England. For discretion and privacy, this policy refers only to Shibari Lounge. Full business details are available upon request. If you have any questions, please contact us at hello@shibarilounge.co.uk.

We are an 18+ business. Our workshops, events, and store are intended for consenting adults only. We do not knowingly collect or store data from anyone under the age of 18.

Use of the Website and Intellectual Property By accessing or using this website, you agree to be bound by these terms and conditions along with our Privacy and Cookie Policy. We may update these policies periodically, and your continued use of the site confirms your acceptance of any changes.

All intellectual property rights in the website content, including text, images, photographs, branding, layouts, graphics, and media ("our materials"), belong to Shibari Lounge or our licensors. You are granted a limited, non-transferable, non-commercial licence to access our site and content. Any permitted use must acknowledge Shibari Lounge as the author.

We welcome sharing of our blog content for educational or community purposes, provided full credit is clearly given and no modifications are made that could misrepresent our views. However, unauthorised use, reproduction, or distribution of any part of this site or its content for defamatory, discriminatory, or harmful purposes — including any language or context that misrepresents the Shibari, kink, or BDSM communities — is strictly prohibited and may result in legal action.

All rights not expressly granted are reserved by Shibari Lounge.

User-Submitted Content By submitting content to the site (e.g. comments, testimonials, or contact forms), you grant us and our affiliates a royalty-free, perpetual, irrevocable licence to use, modify, and display your content for promotional or community purposes. You waive any moral rights to the greatest extent permitted by law.

We reserve the right to review, reject, modify, or remove user content at our discretion. All content must be lawful, respectful, accurate, and align with our content standards.

If you find any content offensive or unlawful, please report it by emailing hello@shibarilounge.co.uk with the subject line “Unacceptable content.”

What Information We Collect We may collect the following types of personal data:

• Name and contact information (email address, phone number)

• Social media handles or usernames

• Booking or purchase data, including Square payment details (excluding full card numbers), delivery addresses, and collection preferences

• Communications via email, contact forms, or social platforms

• Website usage details and analytics via cookies (e.g., pages visited, device/browser type)

How We Use Your Information We collect and use your personal data to:

• Respond to enquiries

• Process orders and bookings

• Share information about upcoming events and shop updates (with consent)

• Improve our website and event offerings

• Comply with legal or regulatory obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Disclosure of Information We may disclose personal data:

• To trusted service providers (e.g., Ticket Tailor, Square, Mailchimp)

• To delivery or collection coordinators when relevant to your shop order

• To legal authorities where required by law

• In the event of a business merger or sale

All third-party services are governed by their own privacy policies.

Cookies and Tracking Our website uses cookies to:

• Improve functionality and usability

• Track performance via tools like Google Analytics

• Understand user behaviour and demographics anonymously

You can control or disable cookies at any time through your browser settings. Learn more at AboutCookies.org.

Third-Party Services We may share your data with the following platforms to fulfil our services:

• Ticket Tailor (event booking)

• Square (secure payment processing)

• Mailchimp (newsletter distribution)

• Instagram and FetLife (community engagement)

Each service has its own privacy policy and safeguards in place.

Security of Your Data We use technical and organisational safeguards to protect your personal information. While we do our best to ensure secure transmission and storage, please note that no system is 100% immune to breaches.

Your data may be processed outside the EEA. By using our services, you consent to this.

Your Rights Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Object to or restrict processing

• Withdraw consent at any time (e.g., unsubscribe from marketing)

To exercise any of these rights, please email hello@shibarilounge.co.uk.

Third-Party Links Our website may include links to external websites for your convenience. These sites are not under our control, and we are not responsible for their content, privacy policies, or practices. Use of such links is at your own risk.

You may link to our homepage in a way that is fair and legal and does not damage our reputation. Do not imply association, approval, or endorsement unless we have provided prior written consent.

Our Liability We do not accept liability for inaccuracies or losses arising from your use of this website. To the fullest extent permitted by law, we exclude liability for indirect, incidental, or consequential damages.

Indemnity You agree to indemnify and hold harmless Shibari Lounge from any claims, damages, or liabilities arising from your unlawful, improper, or unauthorised use of our website or content.

Governing Law This policy and all related terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Updates to This Policy We may amend this Privacy and Cookies Policy from time to time. Significant updates will be highlighted on our website. Last reviewed: April 2025.

Contact Us If you have any questions, concerns, or requests regarding your data or this policy, please contact: Email: hello@shibarilounge.co.uk